Wednesday, 5 March 2014

10 Tips to Be Successful on LinkedIn

My LinkedIn Snapshot
LinkedIn launched on May 5, 2003 (on my mother’s birthday) and currently has 277 million members — with two new people creating accounts every second.

Here are updated LinkedIn statistics to impress your boss or your mom.

I joined LinkedIn in February 2007 and I’ve actively used it over the years both as a consumer and a teacher. I’d like to think this makes me somewhat of an expert on how to use the professional networking site.

Whether you are on LinkedIn as a job seeker, a job recruiter, or to further your professional development, I want to share advice how you can be successful.

1. Keep your profile updated.

This is most important — as 40% of LinkedIn users visit the site every day.

If I search for your name on Google, Bing, or some other search engine, your profile link will appear in the top 5 results. If you share a common name like John Smith, you’re in the top 20 results. Don’t be outdated or inactive.

There is a correlation between the frequency of your updates and the frequency of search engines indexing it. If you never update your profile, your search rank will decrease.

2. Fill your profile with keywords and colorful language.

Your resume does not belong here. You can echo the titles but you want to expand on your bullet points, perhaps writing complete sentences or longer paragraphs. Tell your story — why you joined the company, what you did, why you left.

Your headline (the bold-formatted words underneath your name that follows you around the site) should be a description of who you are and not a mirror of your job title. There is a difference between John Smith the Veterinarian Technician and John Smith the Animal Care Specialist. Be the latter.

My current headline is Digital PR Strategist + Speaker.

3. Write a summary that supports your experience and education.

This is where your so-called cover letter goes. Write for the world to see.
You are limited to 2,000 words; but most summaries I see are under 200 words. The site enables you to type any character such as wingdings.

My summary starts with a brief snapshot of why I’m on LinkedIn (looking for a specific job opportunity), followed by highlights from my past, and ending with my contact information. I tell my story through the use of dashes, ellipses, and checkmarks.

4. Write in first person, not third.

Unless you introduce yourself in third person at job interviews, cocktail hours, and networking mixers, write your summary and experience sections with first person pronouns.

There are good examples of profiles in third person but I prefer reading about someone in her own words as if she’s describing herself to me on the phone.

5. Upload a current headshot as your photograph.

Ensure your photo is from the past year or two. Don’t display old photos to represent you on LinkedIn. Again, think of that cocktail party and show me the real you.

6. Participate in groups.

There are 2 million LinkedIn groups that you can join to connect with like-minded professionals in your industry.

You are limited to being a member of 50 groups. You can’t join more without leaving others. Though, the average person belongs to 7 groups.

There is a correlation between how much you participate and how much you get back. For instance, I’ve received job offers as the direct result of answering questions on groups about social media and PR.

7. Be smart about connection requests.

You shouldn’t connect to strangers. One benchmark to use is whether or not you can recommend the person. If you can write a recommendation off the cuff, say yes to the connection; else, ignore that person for someone who you can recommend.

I used to accept connection requests from people who commented on my blog and from people I randomly met at conferences. But because neither of us kept in touch, I gradually forgot their relevance and could no longer recommend them.

Moreover, they couldn’t recommend me when I asked for help connecting to others. This led me to unfriend over 2,000 people over the past year. I’m connected to 370 people today. Here’s a blog post I wrote about that bulk unfollowing.

Say yes to former high school classmates because chances are they are memorable enough in your head to remember them. Say yes to work colleagues. Maybe you know your neighbors, too. You never know who is connected to someone you need to know — and therein lies the point of LinkedIn.

8. Recommend your connections.

Whether your friend is a college classmate, colleague, coworker, etc., there should be a reason you two are connected.

I don’t refer to endorsements — those bobbleheads of people who think you’re a skilled expert.
Recommendations are mini testimonials that others can read why you like and respect your connection.

9. Ask your connections to recommend you. 

Some job employers will automatically refuse candidates with less than so many recommendations. Fact is, if you don’t ask you’ll never know.

Keep in mind that some people will reciprocate a recommendation to you if you are proactive and write them one first.

10. Be a person, not a robot.

“I’d like to add you to my professional network on LinkedIn” is the default message I see if you send me a connection request without customizing the message. That line is meaningless unless I know you well. Nine times out of ten, I’m replying to the person asking who she is or why she sent me a request.

It’s worse when she doesn’t have an uploaded photo — because I’m a visual person and photos help me remember people I met.

Change the default message and personalize it.

Tell me why you want to add me to your network.

These are my tips. What are yours?

Add a comment below and share with me and other readers.

Here is a link to my LinkedIn profile if you know an organization needing someone with my digital PR and community relations skills. Thanks.

Monday, 3 March 2014

LinkedIn Member Blocking: This Week in Social Media

Welcome to our weekly edition of what’s hot in social media news. To help you stay up to date with social media, here are some of the news items that caught our attention.

What’s New This Week?

LinkedIn Announces Member Blocking: This new LinkedIn member blocking feature will be rolled out to all LinkedIn members.

linked in block member

Use the drop-down menu to block or report a LinkedIn member.


LinkedIn Redesigns Who’s Viewed Your Profile: “Packed with new visual analytics and actionable insights designed to give you more ways to manage your professional identity and increase your visibility across LinkedIn.”

linkedin whos viewed your profile update

You will now have “access to more data-driven insights such as the industry your viewers work in, the keyword searches that led to your profile, how they found you and new insights including what regions they live in, what profession they are in and what company they work for.”

Facebook Shows Stories Around Topics You Like: “Now, when a page tags another page, (Facebook) may show the post to some of the people who like or follow the tagged page.”

facebook stories around topics

“For example, this post by the Bleacher Report might be shown in the news feed to people who follow or like Dwight Howard, in addition to people who follow or like the Bleacher Report.”

Twitter Introduces Promoted Accounts in Search: “With this launch, relevant promoted accounts can be presented to users in search results along with recommendations of people to follow.”

twitter promoted accounts in search

Twitter will “automatically select relevant search queries for presenting promoted accounts based on an advertiser’s targeting choices, so no additional action is required for your business to access this capability.”

YouTube Reveals New Look: “You’ll see some changes to make it easier to find what you want to watch on YouTube and collect playlists to watch again and again.”

youtube new aligned look

“YouTube now has a center-aligned look, fitting neatly on any screen size, and feeling similar to the mobile apps you’re spending almost half of your YouTube time with.”

Facebook Introduces New Campaign Structure: On March 4, Facebook is “rolling out a new campaign structure that will make it easier for advertisers of every size to organize, optimize and measure their ads.”

facebook campaign structure

“The new campaign structure will be reflected worldwide across all ad interfaces, including the Ads Create Tool, Ads Manager and Power Editor, as well as third-party ad interfaces built by preferred marketing developers.”

Facebook Improves Core Audience Targeting Options: The targeting features built into their ad-buying interface will start to roll out, “allowing advertisers around the world to reach precise audiences based on four main targeting types: location, demographic, interests and behaviors.”

facebook create your audience

“Facebook’s targeting features are becoming simpler and even more powerful.”

Facebook Makes Changes to @Facebook.com Email Addresses: “Soon any email messages that are sent to your @facebook.com email address will no longer go to your Facebook messages. Instead, these emails will be forwarded to the primary email on your Facebook account.”

Here’s an interesting infographic worth noting:

The Year of the Social Small Business from LinkedIn:

linkedin small business infographic

“94% of survey respondents who use social media said they use it for marketing, and 3 in 5 say social solves for the core business challenge of attracting new customers.”

Other Mentions

Introducing Social Media Marketing World:

60+ pros help you master social media marketing! Join Chris Brogan (co-author of The Impact Equation), Mari Smith (co-author of Facebook Marketing: An Hour a Day), Michael Hyatt (author of Platform), Jay Baer (author of Youtility), John Jantsch (author of Duct Tape Marketing), Amy Porterfield (co-author of Facebook Marketing All-in-One for Dummies), Mark Schaefer (author of Tao of Twitter), Michael Stelzner (author of Launch) and experts from more than a dozen brands as they reveal proven social media marketing tactics at Social Media Marketing World 2014—Social Media Examiner’s mega-conference in beautiful San Diego, California.

 Check out this overview of the conference or click here for more details.

What do you think? Please share your comments below.

Friday, 28 February 2014

Twitter Chats: How to Create a Successful Tweet Chat

Are you familiar with Twitter chats?

Wondering how Twitter chats can help market your business?

To learn more about Twitter chats and what they can mean for your business, I interview Pam Moore for this episode of the Social Media Marketing podcast.

More About This Show

Social Media Marketing Podcast w/ Michael Stelzner

The Social Media Marketing podcast is a show from Social Media Examiner.

It’s designed to help busy marketers and business owners discover what works with social media marketing.

The show format is on-demand talk radio (also known as podcasting).

In this episode, I interview Pam Moore, founder of Marketing Nutz, an agency specializing in social media marketing. One of Pam’s areas of expertise includes Twitter.

Pam shares why businesses should host Twitter chats and the marketing benefits of running them.
You’ll discover how to get started, where to find participants and ways to promote your Twitter chats.

Share your feedback, read the show notes and get the links mentioned in this episode below!

Listen Now


You can also subscribe via iTunes, RSS, Stitcher, SoundCloud or Blackberry.

Here are some of the things you’ll discover in this show:

Twitter Chats

What Is a Twitter Chat? 

A Twitter chat is a way to get people together at a predetermined time and talk about a subject. Their purpose is to organize conversation and connect people.

retweet

Use tweet chats to connect people around a particular subject. 
Image source: iStockphoto

Pam says that if you’re new to social media, and to Twitter specifically, then Twitter chats are a great way for you to learn how to use it. Twitter chats not only allow you to form a deep connection with a community, but Pam has also seen people empower their lives and businesses faster than they thought possible.

When you plan a tweet chat, you can make them formal or informal. You’ll find out why Pam recommends that you have a combination of both. You can also do tweet chats in a series, which can help with your brand’s positioning. With this type of tweet chat, you need to put together a strategy over several months.

One of Pam’s clients, IBM, recently held an event called IBM Connect in Orlando, where they hosted tweet chats with some of the influencers and speakers for the event. The aim of these tweet chats was to generate awareness and excitement for the event, plus drive registration.

ibm connect

IBM used tweet chats for the IBM Connect event.

This particular chat had over 40 million impressions over the course of a few days, and included 2500 tweets. Nearly 600 people took part in the conversation
.
You’ll find out what comes after the tweet chat that is just as important as the chat itself and why you are left with a social asset.

Listen to the show to find out what IBM added to the front and back ends of their tweet chat for IBM Connect.

Why host a tweet chat?

One of the marketing benefits when you host your own tweet chat is that you can start to a build a community around it. You can capture the mindshare of that audience for a specific time on a regular basis. This gives you an opportunity to communicate and support your marketing objectives.

online communities

You can build a community around tweet chats. Image source: iStockphoto

Your core goal is to focus on the needs of your audience. When you provide great content, which can bring good people to the community, then they’ll begin to depend on you and want more.

Pam has seen so many people—clients included—grow their businesses and make connections and partnerships. It easily puts you in a leadership role.

Listen to the show to discover how a tweet chat can easily go viral.

How to prepare for a tweet chat

Pam says that the process includes both art and science. As the chat leader, you need to provide some framework, but you don’t want it to look like you have planned everything that you say.

You have to balance structure with flexibility and agility. In a structured-style tweet chat, you have a list of questions. Pam usually creates a list of questions and has a specific topic to talk about.

Pam is the leader of the GetRealChat, which is held weekly to educate and help the audience. As the leader, you can share your expertise and also leave the questions open for the community to answer.

get real chat

Pam leads the GetRealChat every week.

You’ll hear how you can use tweet chats to grow your email opt-in list and subscribers.

Listen to the show to find out what led IBM to put together a social buzz chat after the tweet chat, and how the company created a social asset.

How to get people to participate live 

When you lead a tweet chat, you need to make sure you work in unison with any guests whom you invite to join you. Don’t ever throw them in at the last minute.

The best way is to get on the phone with guests ahead of time, so you can have that voice-to-voice connection first. If it’s your first time on a chat, then Pam encourages you to be on the phone while on the chat.

You’ll discover why Pam likes to get on the conference call 15 minutes before the chat with everybody who is participating. Behind the scenes, the chats are very structured, but to the community it needs to look completely unstructured.

The way to get people to participate in a tweet chat is to leverage your existing community using your email list. If you don’t have one, then you need to start to build a list.

get real chat newsletter

Build an email list if you don’t already have one.

Pam likes to do some market tipping to let people know about the chat.

The most important thing is to make sure your content is good. You can also reach out to some key influencers within your community and get them to partner with you.

You’ll hear the story behind how GetRealChat came about.

A lot of different tweet chats have arisen from the GetRealChat, created by people who came in 3 years ago and hardly knew how to tweet or retweet. These people now lead their own communities and some even work for Pam and her team.

Listen to the show to find out how long a chat should last, and what you need to do to make it succeed.

How to find tweet chats

If you’re new to tweet chats, then head over to the GetRealChat blog to see all of the transcripts from Pam’s tweet chats.

Pam recommends that you use the TweetChat platform. Once you enter the specific hashtag, it will automatically filter all of your tweets for that hashtag. It will also add the hashtag at the end of your tweets, so you don’t have to.

tweet chat hashtag

TweetChat will add the hashtag at the end of your tweets.

Listen to the show to find out how we use TweetChat at Social Media Examiner.

Common mistakes to avoid

Pam says that if she were to do it all over again, she would structure her chats more from the start.
The objective of tweet chats is to serve and help people. So if you see it start to take off, then you need to think about monetizing your platform.

IBM is a client of Pam’s because they approached her to participate on her platform and to communicate with her audience. You’ll hear the reasons Pam set up the GetRealChat blog.

get real chat blog

Make sure you have a platform for your audience to go to.

When you first start out, you need at least 10-20 people on a chat. It’s about quality over quantity.

Pam has always tried to focus on quality, and to ensure that people feel part of the community. You need to keep the people who care about it really engaged, because they are the heartbeat of the chat.

It’s better to have 100 people who are interested in your content and communicate within your chat on a monthly basis than it is to have 500 who are just tweeting or retweeting because they want to become famous and be part of the hashtag.

You’ll discover how many questions you should have ready and why five is normally not enough.
Listen to the show to find out what turns up the dial on the viral nature of a tweet chat.

The strategic use of retweets

Pam says that when she runs a tweet chat, she has windows open for TweetChat and HootSuite.
You need to make sure you know the key players in your community and give them some social love. Some of the best ways you can do this is to:
  • Notice when they ask questions
  • Greet them as they come in
  • Share relevant content they tweet
Another thing you can do is welcome people back. Pam has people in her community who over time have stepped up into a welcoming role. People just want to be acknowledged.

Listen to the show to hear why Pam doesn’t consider influence score when replying to people.

Tools to help manage a tweet chat

Along with TweetChat, there are a few other tools available to help you manage a tweet chat.
You can use a platform like Storify to help manage your tweets. Tweets can be collected within Storify and then shared in a blog post.

During tweet chats, you or a colleague can favorite some tweets in a separate Twitter window that you know you’ll want to pull into a transcript. This will make it much easier for you to go into Storify, do a search and pull up those tweets.

storify

Use Storify to turn your favorite tweets into a transcript.
To create the transcript, it’s simply drag and drop. Storify then shows you what your transcript will look like.

You need to install the WordPress plugin for Storify on your blog, and once Storify gives you the URL for that transcript, you can easily embed it within your blog post.

favorite tweets storify

The WordPress Storify plugin allows you to embed your tweets into a blog post.

Hashtracking is another tool that Pam loves. It gives you real-time insights for your hashtag.
Some of the measurement features include:
  • The reach of your hashtag
  • How many impressions you are getting
  • How many people participated in the chat
  • How many tweets were sent
  • What other hashtags were communicated
You’ll discover why Hashtracking is a very powerful tool when you have sponsors involved in your tweet chats.

Pam believes that if you are new to tweet chats, these tools are all you need to get started.

PamMoore

Check out the full podcast episode with Pam Moore.

Listen to the show to hear what you can view in the Hashtracking transcript.

Other Show Mentions

This week’s podcast is sponsored by Social Media Marketing World.

SMMW logo
Social Media Marketing World 2014 is our physical mega-conference, which is set to return to San Diego, California on March 26, 27 and 28.

The conference features more than 80 sessions in four major tracks: social tactics, social strategy, community management and content marketing.

If you want to see the excitement for this conference, check out our hashtag #smmw14.

If you enjoy networking and a key part of your business strategy is to meet people who could possibly become business partners, strategic alliance partners or future customers, you will love this conference. We have integrated networking in so many different ways.

1. Bingo on opening night
2. Walks/runs in a morning
3. Opportunity after the opening keynote
4. Dedicated networking space
5. Dedicated networking ambassadors

Be sure to check out more about the conference.

Call in and leave your social media–related questions for us and we may include them in a future show.

Key takeaways mentioned in this episode:

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What do you think? What are your thoughts on creating Twitter chats for your business? Please leave your comments below.