Are you looking for new ways to
add mobile to your marketing mix?
Do you want to deliver time-sensitive offers to your customers?
Wondering how SnapChat could help your business?
It’s no secret that mobile is the new black: most people rely on their phone or tablet to access information.
In this article, you’ll discover
5 ways brands can add Snapchat to their mobile marketing strategy.
How Snapchat Works
If your target audience is age 13-25,
Snapchat may be the answer you’re looking for.
It’s a popular mobile app—it logs over
400 million messages every day—that shares photos and videos that disappear after a short time.
First, let me explain how Snapchat works. A Snapchat picture, or
snap,
is only available for a set time limit, from 1 to 10 seconds, once the
user opens it. However, the new Snapchat Stories feature allows items to
be available for up to 24 hours.
The limited lifespan makes Snapchat the perfect tool to
deliver a call to action that creates excitement and a sense of urgency.
Open
the app, then to take a snap, tap the center button once. For video,
press and hold the center button for as long as you want the video to
record.
Ready to get down to business?
Here are
five creative ways you can leverage Snapchat to promote your own business. I’m including a few brand examples to get your creative juices flowing.
#1: Reward Current Customers With Mobile Coupons
Because Snapchat is ubiquitous with its young target market, it allows brands to
deliver offers and coupons in a matter of seconds. Coupon snaps not only reward customers, they
provide incentive to bring them back for more.
16 Handles,
a frozen yogurt chain, uses Snapchat to send discount coupon codes to
customers who send them snaps of themselves or friends eating 16 Handles
frozen yogurt. The discounts range from 5% to 100% and recipients
redeem the coupon by showing the cashier the code.
Within a few
days of beginning their Snapchat campaign, 16 Handles had exchanged more
than 1,400 images with users, and built a user list to which they could
send future promotional material.
16 Handles uses Snapchat to send mobile discount coupons.
#2: Gain New Followers With a Giveaway
In the same way coupons can retain customers, giveaways
put you in touch with new ones and generate leads. The giveaway incentive helps you build a follower base that receives future giveaway offers and coupon codes.
You can use a giveaway to
encourage fans from other social platforms,
including your website,
to add your brand on Snapchat and get their friends to add you as well. You can
track your new subscribers with a simple hashtag that reinforces your brand.
In June, sports ticket provider
Chat Sports used Snapchat to offer their community a chance to win tickets to a game.
To
enter, users had to have five friends add Chat Sports on Snapchat. Then
those friends had to send a unique image to Chat Sports with the
username of the fan who wanted to win the tickets and the hashtag
#gimmietickets.
The result was 150 responses in 48 hours.
One fan’s submission to Chat Sports to win free tickets.
#3: Take People Behind the Scenes
Snapchat recently added a Stories feature that lets brands
send out a combination of images and 5-second videos to tell a story.
If
you have a lot of fun behind-the-scenes footage, offer your followers a
taste with a story. At the end of the story, include a teaser and
send fans to your website or YouTube channel.
The
New Orleans Saints
use this feature to its full potential by regularly sending out stories
that include behind-the-scenes footage, a look at kits for the game and
images of new Saints products.
The New Orleans Saints keep their fans involved in what they do.
#4: Preview a New Product
Sneak peeks on Snapchat are one way to
build customer loyalty and buzz around a new product before it even hits the shelves. Your brand’s snaps could
include a string of teasers leading up to the product launch.
When you send out an image of your new product, treat your community like personal friends rather than customers.
Taco Bell
wanted a friendly and convenient way to reach their customers with
information about the new Beefy Crunch Burrito. Snapchat fit their needs
perfectly because it’s popular with their target market.
Taco Bell uses Snapchat to let current fans know about new products first.
#5: Tell Customers About Holiday Sales and Events
Snaps
of a holiday greeting or invitation are great ways to keep your brand
top of mind with customers during any holiday season. Use snaps to
promote your brand or products to customers long before they decide to shop.
But
you don’t have to wait for the major holidays. Every month comes with
lesser-known celebrations like International Talk Like a Pirate Day or
Chocolate Milkshake Day—prime opportunities to
engage your fans in a new and interesting way.
Karmaloop,
an online streetwear retailer, sent snaps to customers after
Thanksgiving and included coupon codes for their online store. Using
Snapchat let them reach their target customers without spending a lot of
money on advertising.
Customers love holiday greetings with an online coupon.
Consider using Snapchat to reach a young customer base.
It can be hard to
engage a younger audience
like the age 13-25 demographic. Snapchat gives you inexpensive access
to them, and done right, Snapchat can fit seamlessly into your mobile
strategy and have a high ROI.
What do you think? How are you using Snapchat? Let us know your experience and thoughts in the comments below.