Friday, 15 November 2013

Blog to Book to Business: How to Live Your Dream

Do you dream of writing a book?
Are you wondering how publishing a book can help you grow your business?
To learn how you can combine your passion with your business, I interview Jeff Goins for this episode of the Social Media Marketing podcast.

More About This Show

Social Media Marketing Podcast w/ Michael Stelzner

The Social Media Marketing podcast is a show from Social Media Examiner.
It’s designed to help busy marketers and business owners discover what works with social media marketing.
The show format is on-demand talk radio (also known as podcasting).
In this episode, I interview Jeff Goins, a blogger who followed his passion and amassed 200,000 monthly followers and published three books—all very quickly. His books include You Are a WriterWrecked and The In-Between.
Jeff shares how he achieved his dream of becoming a writer, while building a successful business.
You’ll learn what it takes to jump from blog to book and why you should start now.
Share your feedback, read the show notes and get the links mentioned in this episode below!

Listen Now

You can also subscribe via iTunesRSSStitcher or Blackberry.
Here are some of the things you’ll discover in this show:

Blog to Book to Business

What do you tell people you do for a living?
Jeff typically tells people he’s a writer, although he does a lot of other things. He finds it easier to tell people that, and it allows him to own his identity.
Jeff called himself a writer well before he was writing. It allowed him to step into the title and it reminds him of how far he has come.
Listen to the show to hear why many aspiring authors don’t own their dreams.
The story of dreams and fears
Jeff explains that he went solo about 8-9 months ago, but it has taken him about 3 years to get to this stage.
He originally started with a blog, which turned into a side business. It wasn’t until the end of last year that he realized he was making enough money that his wife didn’t have to work anymore. He eventually quit his job at the beginning of this year to become a full-time writer, blogger and speaker.
Jeff’s blog, Goins Writer, isn’t his first blog. Up to this point, he had attempted eight other blogs, all of which failed.
jeff goins writer
The Goins Writer blog.
It was these failures that prepared Jeff to persevere. He eventually set up his personal blog, where he talks about writing and his own struggles. This was an attempt to learn how to build a platform so he could get published and share his journey with others.
You’ll hear why Jeff forced himself into writing a personal blog and why he made the decision to give it two years.
Listen to the show to find out what fuels Jeff’s writing.
The importance of writing for more popular blogs
When he started a blog, Jeff did the relationship thing first. You’ll discover what he did to reach out to the people he admired and why they were a huge influence when it came to the launch of the Goins Writer blog.
Once he had seen the power of this in action, he was able to partner with communicators who had audiences that he wanted to connect with.
Within the first year of his blog’s launch, Jeff wrote over 100 articles on 100 websites. He believes it was the single best strategy for building his audience.
jeff goins problogger article
Guest blogging is one of the best strategies for building your audience.
Every multi-author blog out there constantly looks for exceptional talent and it’s a win-win for both parties. It was one of the keys to Jeff’s success.
Jeff had listened to people like Jon Morrow, who had essentially done the same thing. Jon didn’t have a blog for years. Instead he established himself first as a guest author for other blogs, including CopyBlogger and ProBlogger. So before he even wrote a single post on his own blog, he already had an email list of about 13,000 subscribers.
Listen to the show to hear what Jeff discovered when he gave away his best content.
Making money
When Jeff launched his blog, he had a day job working for a nonprofit organization. His blog at the time was not making any money.
He’d read articles by Darren Rowse of ProBlogger, talking about how hard it was to monetize a blog, so Jeff had low expectations.
About 6-8 months into the process, Jeff got the idea that it would be cool if he could figure out a way to make money from his blog. So he decided to build an email list. A year later, he sent out his first email to invite people to buy something from him. It was a very short eBook that he put together himself over the course of a couple of weeks.
You’ll hear where Jeff invested his time, which enabled him to quit his day job.
Listen to the show to find out what happened to Jeff that made him realize he had something others were willing to pay for.
How to jump from blog to book
Jeff noticed that a lot of bloggers sold eBooks to monetize their platforms and he had already taken an article from his blog and turned it into an eBook.
Although Jeff knew that a great way to get email subscribers was to give an eBook away, he wanted to know if people would pay for it.
the writers manifesto
The Writer's Manifesto was the first eBook that Jeff gave away to build his subscriber list.
You’ll hear the advice from Jeff’s friend that gave him the confidence to charge people for his next eBook. He sold it for $1.99 and hundreds of people bought it. Jeff couldn’t believe how much money he made from it.
After a couple of weeks, he took the offer down and decided to invest time in the project to make it a lot better and expand it into a legitimate book called You Are a Writer. A few months later, it was republished and turned into an Amazon bestseller.
you are a writer book
You Are a Writer became an Amazon bestseller.
Listen to the show to discover what else Jeff created at the time of publication of You Are a Writer, which allowed him to triple his income.
How the first traditional book deal came about
About 8 months into building his platform, a publisher approached Jeff to see if he would consider publishing a book. This was the reason he had started his blog in the first place. At this stage, he hadn’t even written an eBook.
Jeff couldn’t believe that he was on the cusp of his dream so soon. The reason this deal came about was because years ago, Jeff had written a short manifesto for the website ChangeThis and the editor had found it buried in the archives.
His first physical book was called Wrecked: When a Broken World Slams into Your Comfortable Life. The basic idea is the “purpose of your life is not just about you; that we are most alive when we are serving others.”
wrecked
Jeff's first physical book, Wrecked.
Listen to the show to hear the inspirational story behind the idea for You Are a Writer.
Tips for bloggers who want to write a book
Jeff says the first thing he learned was that it’s a marathon. It’s not just about the past two years of his life—it’s actually a story of six or seven years of hard work, perseverance and figuring out a way for it to work.
There are moments when you are in the spotlight and you feel great, then there are many times when you aren’t. What you see on the surface is just a small percentage of the stuff that is happening underneath.
The second thing that he has learned is to have an idea of what it would mean toarrive. Jeff has discovered that even though he has achieved and exceeded his dreams, he still wants a little bit more.
Listen to the show to hear why everything after this point is just gravy.
The right move
Jeff explains how he had a conversation with an older friend about his fears of leaving his job.
Although it was his dream to become a writer, he felt like he was about to abandon all of the people who had helped him get to where he was. It was Jeff’s friend who made him realize that the opportunity he had was rare, and not taking it would be an act of disobedience.
This made him realize that there was a deeper story going on. It was an opportunity for him to do something big and he needed to take it.
Listen to the show to find out why Jeff thought it was about him, not something bigger than him.
Follow your passion
Although most people would say that you should just go for it and have faith in yourself, Jeff explains how he didn’t want to hear those words. His answer is to start now.
thumbs up to start now
If you want to follow your passion, then start now. Image source: iStockphoto
You should start to build something on the side. It took Jeff two years to build his business before it competed with his job.
Listen to the show to find out why you need to build a bridge, rather than take a leap.

Discovery of the Week

I’ve discovered a really cool tool called Canva. It’s a web-based design platform that allows you to drag and drop pre-designed templates and customize them.
It supports a huge array of things. One in particular is you can create impressive Facebook cover photos for your pages.
You can also do graphics for your blog, photo collages, presentations, posters, invitations and business cards.
Canva has one of the best designer user interface experiences I’ve ever seen on any website. When you log in, you’ll notice that when you move your mouse around, it reveals incredible artwork.
Once you have chosen one of their templates, you can then choose the text and alter it. Some are free and some you have to pay for. You can also upload your own images.
I think you will love this. Right now they are in beta, so you need to have a friend with a Canva account to give you access, or you can sign up to get on their waiting list.
Call in and leave your social media–related questions for us and we may include them in a future show.
Listen to the show to learn more and let us know how this works for you.

Other Show Mentions

Social Media Marketing World 2014 is our physical mega-conference, which is set to return to San Diego, California on March 26, 27 and 28.
smmworld 14
Social Media Marketing World 2014.
We have put together more than 60 sessions that include social media marketing, blogging, podcasting and video marketing.
We’ve invited the top experts in the world. Some of the bloggers attending include Michael Hyatt, Chris Brogan, Jay Baer, John Jantsch, Mark Schaefer, Marcus Sheridan, Gini Dietrich, Brian Clark, Denise Wakeman, Lee Odden, Stan Smith, Kim Garst, Pat Flynn, Ian Cleary and tons of others.
The line-up for this conference is like nothing we have ever done before.
If you want to improve your social media marketing, are wanting some professional development or you just need to know a lot more about social media and how it can impact your business, then check it out.
I would love to meet you in person.

Key takeaways mentioned in this episode:

Help Us Spread the Word!
Please let your Twitter followers know about this podcast. Simply click here now to post a tweet.
If you enjoyed this episode of the Social Media Marketing podcast, please head over to iTunes, leave a rating, write a review and subscribe.
Ways to subscribe to the Social Media Marketing podcast:
What do you think? What are your thoughts on going from blog to book?Please leave your comments below.

Wednesday, 13 November 2013

How a Winery Uses Social Media to Increase Sales and Brand Loyalty

How can wineries use social media to increase sales when the law prohibits them from giving away product samples?
Whitehall Lane, a 20-year-old Napa Valley winery run by the Leonardini family, has hit on awinning social media formula that pays dividends in both increased sales and brand loyalty.
Wineries face special challenges in promoting their business on social media. The federal Alcohol and Tobacco Tax and Trade Bureau, known as the TTB, considers social media “advertising,” and regulates what wineries can do.
The regulations primarily affect Whitehall Lane in two different ways. They cannot run contests that give away wine, and they must monitor user-generated content for anything that might promote irresponsible drinking.
“We don’t fool around with the TTB regulations,” said Katie Leonardini, direct sales manager for Whitehall Lane. But that hasn’t stopped them from successfully using social media to grow a loyal fan base outside the tasting room. This in turn has increased both wine club membership and direct sales. Here’s how they do it.
instagram meme
Whitehall Lane Winery uses Instagram as one way to foster brand loyalty.
Organization: Whitehall Lane Winery
Social Media Handles & Stats
Highlights
  • Direct sales have increased month-to-month with no increase in tasting room walk-ins
  • Wine club member sales increased 39% from September 2012 to September 2013
  • Wine club member retention has increased to over 99% each month
  • Wine dinners at partnering restaurants sell out, and wine club signups at the dinners have increased dramatically
Whitehall Lane started using Facebook and Twitter in 2009. They’ve since expanded onto InstagramPinterest and a blog within the last year and a half.
By keeping an eye on their brand while experimenting through trial and error, they’ve hit on a social media formula that reaches beyond the tasting room by: 1)partnering with complementary brands, 2) rewarding loyal fans and 3)educating and telling stories vs. selling.

Partnering With Complementary Brands

Contests and giveaways are standard tactics on social media for retail brands. But TTB regulations prohibit wineries from giving away alcohol. Whitehall Lane has overcome this challenge through some creative thinking.
Leonardini identifies complementary brands that fit with their objectives for contests. The winery has given away wine glasses and cookbooks, for example. They’ve also done giveaways with Whitehall Lane estate olive oil.
glasses giveaway
Whitehall Lane partnered with Govino glasses for this Instagram contest.
glasses giveaway instagram
Finding complementary brands is a way for wineries to do giveaways.
Whitehall Lane also retweets content on Twitter and likes Instagram photos of complementary brands that promote tourism in Napa Valley.
liked photo on instagram
Whitehall Lane liked this photo on the Instagram feed of a Napa Valley inn.

Rewarding Loyal Fans

Whitehall Lane does not run contests on social media to get new followers. They run them to reward existing fans. “It’s never a refer-a-friend type of contest,” said Leonardini.
They would rather use contests to collect email addresses of current fans for their database than inflate follower numbers with people who aren’t true fans of their brand. Whitehall Lane also does not advertise on Facebook.
t shirt promo
Whitehall Lane rewards fans with special promos and contests.
“All of our fans are genuine,” said Leonardini. “Whitehall Lane isn’t about hundreds of thousands of fans, it’s more about the quality and the conversation,” she said.
The winery also rewards fans informally by liking their photos on Instagram and giving shout-outs on Facebook and Twitter. In return, fans naturally share Whitehall Lane content.
reposted fan photo
Whitehall Lane reposted this fan's Instagram photo to their own feed.
fan photo shoutout
Reposting and liking Instagram photos informally rewards fans.
giving fans shoutouts
Whitehall Lane gives shout-outs to fans on their Facebook page.
“We’ve found that when you have genuine, authentic followers, you don’t even have to ask them to RT or share your posting, because they’ll do it on their own,” said Leonardini.
facebook shared post
Whitehall Lane finds that fans naturally share content that resonates with them.
Their focus on growing a fan base organically has an added benefit—they almost never have to remove user posts or comments for spam or encouraging alcohol abuse. This makes it much easier to comply with TTB regulations.

Educating and Telling Stories vs. Selling

When Whitehall Lane first started using Twitter, they would search for people who were asking which Napa Valley wineries to go to or who had checked in at another winery. They would then tweet with a 2-for-1 offer to come in to their tasting room.
It did bring in traffic. “But they were people looking for free tastings,” Leonardini said. Although numbers in the tasting room went up, sales did not follow. They decided to change their Twitter strategy.
Now the winery uses Twitter primarily to educate fans about food and wine pairings and share facts about Napa Valley and winemaking. The interaction they receive tells them this is what their followers want.
educational tweet
Whitehall Lane finds that educational tweets are what their followers want.
“When we tweet something that’s educational, we get an average of four to seven retweets,” said Abbi Whitaker of the Abbi Agency, a public-relations firm that works with Whitehall Lane.
educational retweet
Educational tweets get more retweets and favorites than promotional ones.
The winery has also started a blog where they post recipes, updates from the winemaker and harvest notes. Though blog subscribers are fewer than they would like right now, they’re focusing on consistency and quality content and believe the numbers will follow.
“We’re not just going to buy a list and shoot out our blog to them,” said Leonardini. “We want it to grow because people want to [subscribe].”

Results: Successful Wine Dinners and Increased Wine Club Sales

Subscribers to Whitehall Lane’s wine club get three to four shipments of wine a year; the club is a big part of the winery’s business. But they were getting calls from subscribers, often after three shipments, asking to cancel. When asked why, subscribers would often say they loved the wine, but they belonged to three wine clubs and had to let one go.
“We’ve been able to greatly reduce that [problem] because of social media,” Leonardini said.
Whitehall lane encourages club members to follow them on social media. “Even though they live in North Carolina or Nebraska, they get the feeling that they’re still here in touch with us, and our retention rate has changed dramatically,” said Leonardini.
wine club
Whitehall Lane uses social media to make wine club members feel connected.
The winery also partners with fine restaurants across the country to put on wine dinners. The dinners are not a new idea. What’s new is the response they now get.
Because of their social media following, restaurants now approach them about helping to promote the wine dinners. RSVPs are now up to the point that the dinners sell out—a win-win for the restaurants and the winery.
Wine sales at these dinner events now exceed a busy Saturday in the tasting room during the high season,” Leonardini said.
In addition, the number of wine club signups at the dinners has increased dramatically. “It’s a whole new outlet for us,” said Leonardini. “Previously the only venue to sign up club members was through the tasting room, but now we can sign them up at these dinners throughout the country.”
Over to You
Despite federal advertising regulations, Whitehall Lane has found a way tosuccessfully use social media with tangible results to their bottom line.
What do you think? Is your business in a regulated industry? How have you used social media to increase brand loyalty and sales? Include your comments and questions below.